Saddleworth Travel Centre was taken over on the retirement of my aunt Lyn James by me Peter Mills 10 years ago. Since then we have booked over 4500 holidays for our loyal and well-travelled customers who have chosen to spend nearly £10 million with their local High Street business. That is something that I am incredibly grateful for and it has meant we are still here and able to continue to service the needs of our customers both new and old.
They have been pretty challenging years for the travel industry and the wider economy and global events mean that that is likely to continue with terrorism, conflict and natural disasters all giving people reason not to travel. However this also means that the need for good advice, face to face service and experience is a premium that we offer to allow our customers to travel widely and safely.
Changes in travel marketing have meant that we no longer need such a big shop to present the vast range of brochures that we used to have and in March 2015 we chose to move our office downstairs at the rear of the same building. We took the opportunity to refresh our office space, branding and signage giving us a nice new shop frontage and parking area in the busy St. Maryís Gate community. We are enjoying our new view and we seem to have gained new customers who are using the playing fields car park and perhaps hadnít noticed us before.
We continue to offer the best in personal service and flexibility to our customers who appreciate the ease with which they can leave their wishes with us and let us do all the tiresome browsing and comparing. The internet has given people the ability to book their own holidays but it has also given rise to a mass of confusion and fakery which can be very time consuming to get to the bottom of. We are on those websites all day and we can cut out the needless waste of our customers time using that experience.